Normally, purchase items will arrive within 2-4 business days (Monday to Friday) upo order payment confirmation. Due to a large amout of orders during the festive period, delivery might take longer than 4 business days. Order deliveries will be made between 9 am - 8 pm from Monday to Friday. Delivery fee is 2.6€. Free shipping - from 39€.

L'OCCITANE bears no responsibility for goods signed for by someone other than the designated recipient.

L’OCCITANE is not responsible for damage after delivery.

All claims for shortages must be reported to customer service on the day of delivery.

We do not ship internationally. If you wish to ship an order internationally, please visit our international portal at
for a list of countries that accept eCommerce orders.