6. Warranty and change policy
Products return rules are determined according to the Minister of Economy in 2001 29 June Order no. 217 "The return and exchange rules for the approval”, which state that high quality perfumes and cosmetics products are unchanged and not returned.
In that case, when product quality is inadequate, product can be replaced by a similar good quality product.
Customer has to inform Customer Service by e-mail firstname.lastname@example.org or by telephone 8 618 39421 (from 8a.m. to 5p.m. from Monday till Friday) within 7 working days of its receipt.
No product may be exchanged if product is currently on sale, used, opened or damaged.
Postage will not be refunded.