Payment and security


To review what is available to purchase simply browse the online product catalogue. When you have arrived at the item you wish to order, click on "Add To Bag" and then decide your requested quantity. When your order contains the item quantities you wish to purchase, please login to continue to the next step or register if it is the first time to make a purchase online.


Once you have paid via credit card your order will be immediately processed online. Once your credit card details are verified by, we will pack your order and deliver it to you.


In order to complete a purchase on the website, you will need to provide us with your personal information.  However, none of the information that you provide to us is disclosed to any third party other than for the purposes of credit card purchase validation, fulfillment for order delivery, marketing and promotion.  We use this information within the L’OCCITANE Group only and have taken all measures that are necessary to keep this personal information confidential.


You have the ability to review, change or request deletion of your personal information or unsubscribe newsletter by sending an email to

All transactions at this online store are protected by Secure Sockets Layer (SSL) and Secure Data Encryption using a 1024-bit process. Any information that you send to us is encoded with SSL encryption technology. This sophisticated encryption process ensures that prying eyes are unable to decode your personal data when it travels from your computer to ours, and from our computer to the bank's.


You can tell whether your browser is in secure mode in the checkout by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.