Shipping

Normally, purchase items will arrive within 2-3 business days (Monday to Friday) upon order payment confirmation.  Order deliveries will be made between 9am - 8pm from Monday to Friday. Delivery fee is 2.6€. Free shipping - from 39€.


L'OCCITANE bears no responsibility for goods signed for by someone other than the designated recipient.


L’OCCITANE is not responsible for damage after delivery.

All claims for shortages must be reported to customer service on the day of delivery.

We do not ship internationally. If you wish to ship an order internationally, please visit our international portal at www.loccitane.com for a list of countries that accept eCommerce orders.