It is L'OCCITANE's intention to satisfy our customers. For this reason, in addition to your rights above we will gladly issue an exchange or refund for any unopened merchandise bought on www.loccitane.lt.
Customer has to inform Customer Service by e-mail loccitane@cdstyle.lt or by telephone 8 620 53024 (from 8a.m. to 5p.m. from Monday till Friday).
No product may be exchanged if product is used, opened or damaged.
Postage will not be refunded.